it professional
Profile Highlights
16.5+ years worth invaluable experience and counting with knowledge across multiple domains Airlines, Shipping, Telecom, Education, Wellness & Hospitality
Can perform Product owner or Business Analyst roles, with relevant competencies to perform my roles effectively
10+ certifications across different platforms/frameworks/techniques to compliment my knowledge & years of experience
Master's in Data & Analytics from UK university
An experienced storyteller and design thinker
16.5+ yrs worth invaluable experience & counting....
TCS [13.5+ yrs] - Started as a Senior Java developer, moved on to become Team Lead and then a Project Manager. However, been a Business analyst for last 6 years and a Product Owner in my current assignment
Infosys [3 yrs] - My 1st company (always special). Trained at the world class Mysore campus for Java and then went on to develop applications for couple of clients collaborating with great teams
Expert in performing Product owner or Business Analyst roles
Currently performing Business analyst / Product Owner role for a major Airline, in the UK, in fulfilment of demands for technical API requirements across the Enterprise
Was a Business Analyst, in the UK, for a Shipping giant, based out of Denmark, for 2.5 years in digitising their Quoting and Booking journey
Did Business Analyst duties for a Telecom major, in South Africa, for 4 years, in driving their Billing system transformation journey
Self proclaimed Agile lover, I have played proxy Scrum Master role whenever and wherever required in last 5 years. Along with being a Agile coach for one of my companies internal team
Knowledge of multiple domains
Payment - 1 year and counting in payment orchestration involving multiple vendors and acquirers
Airline - 3 years and counting in booking journey transformation, fulfilment of demands for multiple Enterprise level API's
Shipping - 2.5 yrs in digitising E2E quoting and booking journey
Telecom - 2 yrs in managing change requests for Enterprise business unit. Another 2 yrs in driving transformation of billing system
Education - 2 yrs in enhancing a domestic Education's ERP product
Wellness & Restaurant -2 yrs in enriching an ERP product for domestic Wellness maket which includes industry leading customers
Relevant competencies to perform my roles effectively
1) Problem solving, 2) Analytical thinking, 3) Communication (IELTS band 8),
4) Business analysis, 5) Process improvement, 6) Business process modelling
7) Stakeholder management, 8) Technical analysis, 9) Project management
10) Collaboration, 11) Strategy analysis, 12) Product Management
13)Requirement elicitation, 14) Strategy analysis, 15) Agile way of working
16) Mentoring, 17) Team management
Softwares/Tools used
1) MS Office (Word, Excel, Access, Power point), 2) Microsoft Visio, 3) JIRA
4) Confluence, 5) Siebel, 6) MS SQL, 7)Google sites, 8) Qliksense ,
9) Google analytics, 10) MS Azure DevOps, 11) PowerBI, 12) Python
Education background
Bachelor of Engineering (Electronics) - 2007 - Mumbai University (India)
Master of Science (Data & Analytics) - Apprenticeship - 2024 - Northumbria University (U.K.)
12 certifications across different platforms/frameworks/techniques
